PRIVACY POLICY
We respect your privacy. We do not share, rent, sell or otherwise use any personal information you have given us to any third party without your permission. Any information you have given us is held with the utmost care and security, and will not be used in ways in which you have not consented. Your use of this website and its services constitute your agreement to the terms of our privacy policy. If we decide to change our policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. We will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. We use this information in order to customize and enhance the service offered to our customers only. Examples of such information are: name, address, email address, phone numbers and travel preferences.

CANCELLATION
Reservations must be cancelled by 3pm two days prior (48 hours) to arrival unless otherwise specified when booking. A fee equal to one night’s room and tax will be charged to guests who do not cancel or change their reservation within the hotel’s cancellation policy. Peak periods may have additional cancellation restrictions which are stated and confirmed at the time of booking.

DEPOSITS/GUARANTEES
A deposit is not necessary to make a reservation. However, a credit card is required at the time of booking to guarantee the room. Suite bookings and long stays may require an actual deposit depending on the time of booking and will be stated and confirmed during the reservation process. Direct billing accounts must be set up through the accounting office prior to arrival and requests must be submitted in writing along with a completed Direct Bill Application.

A valid credit card is required at check-in. In addition to room and tax an additional 150 USD per night will be held on your credit card to guarantee any incidental charges.

Prepaid bookings require a Credit Card Authorization Form to be completed and faxed to the hotel prior to the guest’s arrival. This form is available by contacting the hotel directly.

CHECK-IN/CHECK-OUT
Check-in time is 3pm. Check-out time is 12 noon. Early check-in is by request only and is not guaranteed. Late check-out must be coordinated with the front desk if it is available. Guests must be at least 18 years old to check into the hotel with valid I.D.

PETS
Chambers does allow some small pets on premises but not without prior consent from management. A signed Pet Waiver must be on file prior to arrival.